UG- 65 (21 Nov 2024) Recruitment Drive- TEK Systems, Pune |

 

Recruitment Drive- TEK Systems, Pune | Hiring for “L1 Generalist” as Freshers | Approx. Package: Upto Rs. 3, 11,000/- Per Annum

Greetings from upGrad Learning Support Centre, Pune

NOTE: This recruitment drive is entirely cost-free for all eligible and interested candidates. Refer your Friends also.

 

Company Name: TEK Systems

Position: L1 Generalist

Experience: Fresher

Job Location: Pune

Approx. Package: Upto Rs. 3, 11,000/- Per Annum (Night Shift Allowances + Performance Bonus)

Job Type: Rotational Shift (Cab Provided)

Educational Criteria:

• BE /B. Tech /BCA /BCS /BSc /MCS /MCA /MSc (All Branches)
• 2022/2023/2024 pass out criteria.
• No percentage criteria.

Roles & Responsibilities:

• Provide first-level technical support to HPE’s global customers for enterprise server/storage products.
• Remotely diagnose and resolve hardware/firmware issues, escalate complex cases, and ensure high customer satisfaction through effective communication and timely resolution of support tickets.
• Work in a 24/7 rotating shift schedule to provide continuous support coverage, including nights, weekends, and holidays.
• Interact with customers and internal as well as external stakeholders to resolve customer issues.
• Adapt to varying workloads and manage time effectively to meet support demands.

Technical Skills:

• Good understanding of Desktop/Laptop (and preferably server/storage) hardware concepts, components, and functionality.
• Familiarity with at least one operating system such as Windows Server and Linux.
• Knowledge of basic networking concepts.
• Any server/storage/networking certification will be an added advantage.
• Basic awareness about HPE and their products/services.
• ISS Proliant Servers [SL, DL, ML, and Blade Gen (1-9) servers] and Windows 2003, 2008 and 2012, Linux, VMware, Networking, Storage.

Soft Skills:

• Excellent communication skills in English, both written and verbal.
• Strong problem-solving and analytical abilities.
• Customer-focused attitude with a commitment to providing high-quality support.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to work independently and as part of a team.

 

Deadline to Apply: Friday, 22nd Nov 2024 till 11:00 AM (The profiles won’t be considered after the deadlines)

How to apply: https://forms.gle/LbYZFpDtwrjC7cdV7

Regards,

upGrad Learning Support Centre, Pune

 + 91 70 30 105 105 | www.upgrad-actima-pune.com  | Google Map: https://maps.app.goo.gl/ekzM9PxacYt5YUbH7  |

Address: upGrad Learning Center, 502, Kotibhaskar Business Court, Opp. Karishma Society, Off Karve Road, Pune

Instagram: https://www.instagram.com/upgradofflinepune

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