UG-83 (30th Dec 2024) Recruitment Drive- One of leading IT Company.| Hiring for “L3 Support Engineer” | Approx. Package: Upto Rs. 3,00,000/- Per Annum.
Greetings from upGrad Learning Support Centre, Pune
NOTE:
- This recruitment drive is entirely cost-free for all eligible and interested candidates. Refer your Friends also.
- Male candidates are Preferred.
Company Name: One of leading IT Company.
Position: L3 Support Engineer
Experience: 0-6 months
Job Location: Pune
Approx. Package: Upto Rs. 3,00,000/- Per Annum.
Shift: Rotational Shift.
Educational Criteria:
- BE / BTech / BCA / BCS / BSC / MCA / MCS / MSC (CS/IT)
- No Pass-out Criteria
- No Percentage Criteria.
Role & Responsibilities:
- Troubleshooting and Problem-solving: As an L3 support engineer, one of the primary responsibilities is to troubleshoot complex technical issues and provide solutions to end-users.
- Technical Escalation: When an issue cannot be resolved by L1 or L2 support teams, it is escalated to the L3 support engineer. As an L3 support engineer, you will be responsible for handling such escalated cases and providing timely solutions.
- Incident Management: The Technical Specialist is responsible for ensuring that all incidents are resolved in a timely manner and within the defined service level agreements (SLAs).
- Documentation: A Technical Specialist should be able to create detailed documentation of technical procedures, configurations, and troubleshooting steps.
- Team Collaboration: Working with cross-functional teams to solve complex problems, provide technical training and support, and develop best practices is a key aspect of the role.
- Technical Skills Development: A Technical Specialist should continuously develop their technical knowledge, keeping up-to-date with the latest trends, and attend training sessions to improve their skillset.
Deadline to Apply: Tuesday, 31st Dec 2024 till 11.00 AM (The profiles won’t be considered after the deadlines)
How to apply: https://forms.gle/B8mgJt1TRXFLFwNK6
Regards,
upGrad Learning Support Centre, Pune
+ 91 70 30 105 105 | | Google Map: https://maps.app.goo.gl/ekzM9PxacYt5YUbH7 |
Address: upGrad Offline Learning Support Center, 502, Kotibhaskar Business Court, Opp. Karishma Society, Off Karve Road, Pune.
Instagram: https://www.instagram.com/upgradofflinepune
Follow WhatsApp Channel For Quick Updates: https://chat.whatsapp.com/GXVEdPKXpd02BPn6t0x6G7